RSSTribold, Capgemini and TeleManagement Forum Chairman to Demonstrate Product Management Transformation at Billing Systems Show 2006
31 May 2006
Billing Systems 2006
Olympia 2, London
June 7-9, 2006
Stand C10
Tutorial Three: 7 June, 14:30-16:00
London, 31 May, 2006 – A joint tutorial hosted by Tribold, the UK-based product lifecycle management software applications provider, Capgemini and the Chairman of the TeleManagement Forum at Billing Systems 2006 will highlight why antiquated product management is crippling the telecoms industry and how this trend can be reversed.
Tribold Chief Technology Officer (CTO), Catherine Michel, will share the stage with TeleManagement Forum Chairman, Keith Willetts and Stuart Clelland, Sector Consulting Architect at Capgemini, to discuss the transformation of product management.
Many communications service providers today are handicapped by their inability to quickly turn new product and service innovations into customer offerings because of the complex way in which products are managed. Each new product or innovation typically goes through a lengthy manual process of system and network enablement before it becomes available for customer use.
“Primitive management processes can no longer support profitable products. As communications services providers increasingly become retailers and therefore need a 360-degree view of their products from inception to retirement,” said Michel. “Billing Systems offers us the ideal platform to illustrate how the telecoms industry can move to a far more efficient product and data lifecycle management environment.”
Keith Willetts said that telecoms service providers had taken their eye off the ball when it came to product management. “Due to the competitive nature of the telecoms industry, communications services providers (CSPs) have become too focused on new products at the expense of billing and operations systems support,” he warned. “These CSPs must move towards automated product and data lifecycle management or business with their customers will spiral out of control.”
“Bringing products and services to market quickly and efficiently will become a key competitive battleground and automated product life cycle management will move from being optional to essential,” added Stuart Clelland. “This tutorial will highlight the options, best practices and challenges involved in Telco product management transformation, and therefore is a valuable session for all CSPs to attend”.
Michel, Willetts and Clelland will present in the session entitled ’Transforming Telco Product Management‘ at 14:30 to 16:00 on 7 June, at Level 1, Olympia 2, Billing Systems 2006, London.
Media contacts:
Chris Lee/Steve Earl
Rainier PR
020 7494 6578/6574
clee@rainierpr.co.uk or searl@rainierpr.co.uk
About the TeleManagement Forum
The TeleManagement Forum (TM Forum) is a non-profit global organization that provides leadership, strategic guidance and practical solutions to improve the management and operation of information and communications services. Our open membership of over 450 companies comprises incumbent and new-entrant service providers, computing and network equipment suppliers, software solution suppliers and customers of communications services. TM Forum has been contributing to the Information and Communications Services (ICS) Industry for over 15 years.
For further information visit www.tmforum.org
About the Capgemini Group
Capgemini, one of the world's foremost providers of Consulting, Technology and Outsourcing services, has a unique way of working with its clients, which it calls the Collaborative Business Experience. Through commitment to mutual success and the achievement of tangible value, Capgemini helps businesses implement growth strategies, leverage technology, and thrive through the power of collaboration. Capgemini employs approximately 61,000 people worldwide and reported 2005 global revenues of 6,954 million euros. More information about individual service lines, offices and research is available at www.capgemini.com.
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