TM Forum Business Process Framework (eTOM)

TM Forum Business Process Framework (eTOM) is an important component of TM Forum Frameworx. Efficient, clear, and effective business processes are critical to delivering innovative services quickly, at the least possible cost. Business Process Framework provides a comprehensive, industry-agreed, multi-layered view of the key business processes a service provider requires to run its business.

Tribold EPM Release 5 has been officially certified on the TM Forum Business Process Framework (eTOM), an important component of the TM Forum Frameworx. Having long since recognized the value of the TM Forum Frameworx, Tribold are now able to pass on the benefits to CSPs of having certification of the compliance of its Tribold EPM software solution to the latest release of the TM Forum Business Process Framework.

Tribold EPM has been certified for the following eTOM processes:

•    Product & offer portfolio planning
•    Market strategy & policy
•    Product & offer development & retirement
•    Product offer capability delivery
•    Services strategy & planning
•    Service development and retirement
•    Resource strategy and planning
•    Resource development and retirement

For further information regarding the Tribold eTOM Certification, please contact Tribold.

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