Thursday 09 September 2010
Tribold EPM™ for B2B Providers
Tribold EPM™ for B2B provides the tools for CSPs in the B2B market to gain control over their products and offers and, in the process, improve customer satisfaction by ensuring what the customer is offered, orders and is billed for is in complete alignment across the BSS and OSS.
B2B provides face cpmplex product challenges;
- Each customer requires a unique configuration of services
- Pricing is set by the market or by sales managers external to the PLM process
- Data needs to be aligned between Order Capture, Contract Negotiation, Fulfilment, Billing and CRM
Tribold EPM™ for B2B addresses those challenges at the root;
- Cost Control – Enterprise products will no longer be custom-built from the ground-up for each customer, but rather constructed from re-usable assets within the product catalog
- Manageable Customer Personalization – Enterprise customer agreements will no longer require complex spreadsheets to manage, but rather centrally maintained with all the possible permutations and options readily available to tailor accordingly
- Assembly Line Efficiency – Quoting and configuration of Enterprise customers’ products will no longer be unpredictable in time and outcome, but rather follow pre-defined fulfilment processes that minimize errors and maximise feasibility of the offerings
For more information on Tribold EPM™ for B2B click here
For more infomation on Tribold EPM for B2B, contact Tribold
