As the only fourth generation EPM solution for CSPs, Tribold 4™ embraces new features and functionality based on direct feedback from customers across the globe that are using the product to run their businesses.

Tribold 4™ brings a rich set of new EPM capabilities in the following five key areas:

B2B Product Management for Enterprise Customers

• Cost Control – Enterprise products will no longer be custom-built from the ground-up for each customer, but rather constructed from re-usable assets within the product catalog
• Manageable Customer Personalization – Enterprise customer agreements will no longer require complex spreadsheets to manage, but rather centrally maintained  with all the possible permutations and options readily available to tailor accordingly 
• Assembly Line Efficiency – Quoting and configuration of Enterprise customers’ products will no longer be unpredictable in time and outcome, but rather follow pre-defined fulfillment processes that minimize errors and maximize feasibility of the offerings

Streamlining the Order to Install Process

• Accurate Offers the First Time – Find the right offer for a customer faster, based upon centrally sourced & reliable product serviceability/compatibility rules
• One-Stop Shopping – Provide a single point of product truth to any ordering portal (e.g., web, CSR, IVR, etc) regardless of the product scope
• Fulfillment Success – Supply the key Order-to-Install systems (e.g., Order Capture, Fulfillment, Provisioning/Activation) with the product definition, rule and service relationship data necessary to successfully complete an order  

Lowering the cost of Integration

• Expanded query services layer
• Published SID formatted model 
• Detailed Tribold SID Mapping toolset

End-to-End Product Life Cycle Management

• Project tracking to specific Product/Service components
• Business Case, Design and Promotions tracking for E2E view across the Product Lifecycle
• Interoperability with enterprise BPM

PLUS - Tribold 4 continues to focus on the Business and IT users with UI enhancements

• Thin client support to enable more users across the CSP to collaborate directly with the catalog
• 1-touch Cross Catalog Search 
• Advanced Query Building tools
• Pre-built and Customizable Reporting