Services

Services & Support

Tribold is totally focused on helping Communication Service Providers (CSPs) to more effectively manage their product portfolios.

To that end, the communication industry specialists from Tribold’s Professional Services organization provide the support required by CSPs to rationalize their products and implement Tribold solutions in the most business and IT sensible manner.

With our Agile EPM™ approach to delivery, we emphasize short term results, providing our customers the benefits of early and continuous capability delivery. The Tribold Agile EPM™ methodology and packaged solutions are characterized by:

Low Cost Entry: Enables CSPs to adopt the product & service catalog and PLM capabilities of Tribold EPM™ in shorter, lower-cost entry increments
Fast Delivery: Delivery through focused phases of implementation – “solution packages” range from as short as 3 to 16 weeks
BAU Protection: Avoid disruption to the business and IT, primarily through pre-packaged capability (product templates, process flows and reports) and incremental delivery modules
TTM & TCO Assured: Provides clear visibility on what CSPs are selling today; targeted customer up-selling capability; strategic visibility on future products and Time to Market and Cost to Market advantages through collaboration and re-use
Experience Based: Developed as a result of Tribold’s extensive product management implementation experience and proven methodology with CSPs across the globe