Tribold EPM for Order-to-Install

Tribold EPM helps address the following Order-to-Install (O2I) Challenges:

• Product reference definitions are not available, leading to data alignment issues and higher order fall-out across Order Capture and Management
• Pricing and Product Rules are typically dispersed, resulting in incorrect offers extended and billing errors
• Order Fulfilment processes are often hard coded based on product instance, requiring manual intervention whenever new products of the same type are introduced.

Tribold EPM brings the key benefits to the Order-to-Install process:

Streamlining the Order to Install Process

• Accurate Offers the First Time – Find the right offer for a customer faster, based upon centrally sourced & reliable product serviceability/compatibility rules
• One-Stop Shopping – Provide a single point of product truth to any ordering portal (e.g., web, CSR, IVR, etc) regardless of the product scope
• Fulfilment Success – Supply the key Order-to-Install systems (e.g., Order Capture, Fulfilment, Provisioning/Activation) with the product definition, rule and service relationship data necessary to successfully complete an order.

Lowering the cost of Integration

• Expanded query services layer
• Published SID formatted model 
• Detailed Tribold SID Mapping toolset

End-to-End Product Life Cycle Management

• Project tracking to specific Product/Service components
• Business Case, Design and Promotions tracking for E2E view across the Product Lifecycle
• Interoperability with enterprise BPM

View the Tribold Order to Install webinar for more information on how Tribold EPM can help you streamline your O2I process. 

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